Latest Posts

Posted by James Lee on 8th April 2012

Selecting PPC management software for Tourism & Hospitality Industry

We work with clients in many different industries and understand that each industry’s goals and requirements for their PPC management software differ.  For example, in the high volume e-Commerce industry, keyword bidding based on ROI is typically an essential feature.  Larger corporate clients that manage product inventory tend to place high importance on the PPC management software’s ability to integrate inventory into search advertising.

There are many different requirements that businesses can have in regards to their PPC management software. When beginning the selection process for PPC management software, it is critical that a company first define its current and future requirements.  On the other hand, you’ll want to make sure you have a clear picture of the features included in the PPC management software and associated costs so that you don’t end up paying for features that your business will not need.

Just as the requirements differ between industries and individual companies, so do the features offered by various PPC management software vendors. In other words, not all PPC management software is alike and not all is likely the best suited for your business.

In our research and development efforts, we have found that there are PPC campaign requirements typical of certain industries that tend to be particularly well-suited to the features offered by ClickSweeper. In particular, we have found that the requirements of e-Commerce and Tourism & Hospitality companies are especially well-suited to the features offered by ClickSweeper.

The Tourism & Hospitality industry relies heavily on paid search to generate leads and maximize sales. In this industry, the average sales price is relatively high.  To maximize their advertising ROI, tourism and hospitality advertisers want to control both search networks as well as display networks in their bidding.  ClickSweeper addresses this requirement by providing campaign management and bidding on both networks.  Another characteristic of this industry is that it tends to attract good quality traffic from MSN Bing search as well as Google search.  As a result, advertisers in this industry typically place a high level of importance on PPC bid management software that offers features covering both Google and MSN. This requirement is met through ClickSweeper’s bidding & campaign management feature; one of the features is campaign copy from Google campaign to MSN instantly.

Another characteristic commonly seen with companies in the e-Commerce and Tourism & Hospitality industries is that they tend to generate a high number of conversions. This characteristic is a prerequisite for running campaigns utilizing conversion based and ROI based bidding.  While we have seen some companies, particularly in the hospitality industry, experiment with position based bidding; the trend favors ROI based bidding that maximizes conversions while containing acquisition costs.  ClickSweeper’s bid management feature supports conversion based bidding, ROI driven bidding and position driven bidding.  It also provides the flexibility to manage bid strategy at the keyword level giving advertisers the ability to select any one of the three bidding options for any keyword.

Finally, the economical pricing packages offered with ClickSweeper tends to win the favor of businessman who have a good ad budget but still want to lower software cost in Tourism & Hospitality industries.

In review, the close alignment of the features and pricing of ClickSweeper with the requirements of advertisers in the e-Commerce and Tourism & Hospitality industries makes it one of most well-suited PPC management software options available for these companies.

Posted by admin on 16th March 2012

Keyword Matching Type Optimization

Conversion based keyword bidding and ROI optimizer can be excellent approaches for automating bid price adjustment in PPC management.  These strategies for automating bid price adjustments include sophisticated algorithms to handle many different user scenarios as well as optimize for both the number of conversions and the cost per conversion.

However, when conversion based keyword bidding evaluates keyword performance and identifies keywords that do not meet conversion goal, their bid price would be automatically adjusted downward which is likely to result in few to no clicks.  And, this can result in loss of conversion opportunity which is undesired effect.  To address this scenario, ClickSweeper has just added a new feature, Keyword Matching Type Optimization. With our new keyword optimization feature, the under-performing keyword will be given a new opportunity with the addition of the keyword with different matching type. Continue Reading

Posted by admin on 14th February 2012

How important is ad position for paid search ad?

Is a top ad position critical for achieving results in paid search? I’ll present an argument here that ad position is often, but not always, the most important factor in achieving results with paid search campaigns. Let me explain.

Marketers who utilize paid search advertising typically have one of two objectives:

  • Building brand awareness
  • Lead Generation and sales

The importance of ad position depends on which of these objectives you are trying to achieve. If your primary goal is to build brand awareness, achieving a top ad position is critical in a similar way that achieving page rank is critical in SERP (search engine results page). Commanding a top position represents dominance in the market, financial strength and marketing power. Securing a top position will increase brand awareness and generally translates into more clicks but at a higher cost per click. More people will see your ad but less than half of them will click. If your goal is brand awareness, this strategy can produce the desired results. Continue Reading

Posted by admin on 11th January 2012

Guaranteed Improvement in Pay Per Click Ads – MSN Ads

If you manage Pay Per Click (PPC) advertising for your company or clients, it is likely that one of your goals for the new year is to improve advertising efficiency.  However, improving paid search advertising efficiency can be difficult.  If you manage one or more Google Adwords accounts, it is likely that you know first-hand how difficult and time consuming it can be to attain even a 10% or 20% improvement.   But I believe there is an easy way to nearly guarantee improvements in ad performance.

The key is to focus on MSN search ad performance. Unfortunately, many advertisers either totally ignore MSN advertising, spending their entire ad budget on Google, or loosely manage their MSN account with the result being minimal traffic and poor ad performance.

As part of my responsibilities, I routinely review account performance for clients with our managed service plan. As part of this review process, I have identified many accounts with impressive MSN ad performance.  As an example, local advertising for plastic surgeons and lawyers show MSN ad performance as good as or better than Google in terms of conversion performance.  The MSN click volume for these clients sometimes equals that of Google and oftentimes is at least 50% of Google click volumes.  As far as conversion performance; cost/conversion of MSN ads is often better than that of Google.

Continue Reading

Posted by admin on 12th December 2011

ClickSweeper Update for Latest Google & MSN API

A few clients have recently inquired about the latest Google API updates in response to an email alert they received from Google. The email alert indicated that the following API versions are being sun-setted:

  • v13
  • v200909
  • v201003
  • v201008
  • v201101*

ClickSweeper has already been upgraded to the latest Google API (v201109).  We have also completed an MSN API upgrade.

With these updates completed, we are now planning to add a number of new features to ClickSweeper PPC management software, next year to further enhance the power and usability of this tool.

Posted by admin on 12th December 2011

ClickSweeper Managed Service

A new feature introduced in November is the Managed Service subscription model.  The PPC Managed Service subscription provides both manual and software management components giving you the highest level of ad management. The Managed Service subscription includes the following service:

  • Account performance review
  • Campaign and keyword optimization
  • Keyword bidding strategy tuning
  • Google & MSN account synchronization

Our Managed Service subscription provides many of the same benefits you would receive from an ad agency, but at a lower price.  Additionally, it provides added flexibility by allowing clients direct access to their account and the ability to make updates at anytime.  If you are a corporate marketer or e- merchant with a decent budget, this is a perfect solution.  If you are an ad agency with limited SEM in-house expertise, this is an affordable outsourcing PPC package.

Posted by admin on 21st November 2011

Google’s Keyword Position and 1st Page Estimate

Position based bidding is a common approach used by many search marketers today. While this strategy can provide greater control over ad placement and exposure, targeting a specific position in Google SERP through Google AdWords does not always guarantee the desired result.

In an effort to assist advertisers, Google provides 1st page bid estimates as a guide on where to start bidding in order to maximize an ad’s potential.   According to Google, while the 1st page bid estimate is not a guarantee of ad position, a bid that is lower may result in missed ad opportunities. For example, ads with bids below Google’s 1st page bid estimate may be displayed on the 2nd page of search results or only appear on the 1st page for limited time periods. In reality, since ad position is a function of many factors including Quality Score, bid amount, budget and user and advertiser behavior, bidding lower than the 1st page estimate can still result in a first page ad position and conversely, bidding above the 1st page estimate may not always result in a top ad position.

Continue Reading

Posted by admin on 11th November 2011

Analytics Based Keyword Bidding

The primary goal of ClickSweeper’s Analytics based bidding is to extend visitors’ time on your site while improving conversion performance. This is accomplished by promoting keywords that result in longer site visits and demoting keywords that produce shorter site visits. In order to use Analytics keyword bidding successfully, it is important to know how site visit time and bounce rate are calculated.

How is Site Visit Time calculated?

ClickSweeper’s Analytics based bidding optimizes keyword bids through an analysis of Google Analytics keyword data; site visit time, bounce rate, and Analytics conversion data. When a visitor lands on a site and browses multiple pages, a time-stamp (arrival time) is recorded on each page. Site visit time is calculated by aggregating the durations across pages i.e., calculating the difference between the last and first time-stamp within a visitor session. One thing to note is that the time spent on the last page is not included in the calculation because there is no ‘next’ time-stamp available within the site. For example, if a site visitor viewed only one page and then exited the site, the visit time recorded would be zero regardless of the actual length of time he or she stayed on the page. This characteristic explains why you sometimes see 00:00:00 site visit time in the Analytics data. The same logic applies to bounce rate. A one page website’s bounce rate would theoretically be 100% because a PPC landing page is always an exit page.

Continue Reading

Posted by admin on 1st November 2011

PPC Mobile Campaigns

Google and MSN support mobile marketing through the inclusion of sponsored search advertising viewed on smartphones and tablets.  They also allow web marketers to review the impact of mobile marketing by providing site traffic statistics that identify the source of clicks by device.  From this data, you can see the percentage of traffic coming from mobile devices.

Knowing that mobile users are likely to see your search ads, what can be done to optimize for mobile performance?

Ad copy will display differently based on the size of screen of the viewing device. Think screen size of your desktop vs. your smartphone.  What may display well on a desktop may look too busy on a smartphone screen.  In many cases, smartphone users will use ‘click to call’ without even visiting the site.

Additionally, industry data suggests that people may not mind reading 5 lines of text on their desktop but will see it as a challenge from their smartphone.  Most important, the typical 10 sponsored search ads per SERP (search engine results page) does not carry over to ads per SERP viewed on a smartphone.  In reality, ads with a ranking below 3 have almost no chance of being seen by smartphone users.

Thus, if you are like many advertisers and see mobile traffic becoming a significant percentage of your overall site traffic, you’ll want to customize the campaign based on the type of device it will be viewed on.  This approach will allow you to optimize ad copy, identify a dedicated landing page and assign a different bid price and bidding strategy for each campaign.  If you use PPC management software, you can also assign specific bid management goals for each campaign.

To learn more about optimizing your campaign spending by bidding strategy, visit us at ClickSweeper!

Posted by admin on 7th October 2011

Initial Keyword Bid Range of MSN using Google AdWords

In the world of paid search advertising, Google leads and MSN follows.  As a result, MSN campaign development typically follows Google’s campaign structure.   If an MSN campaign is created by copying and pasting from a Google campaign, the standard copy operation would also copy Google’s keyword maximum CPC to MSN’s keyword maximum CPC.

If you are an experienced SEM consultant, you know this is not an optimal approach. If you are running campaigns in Google and MSN, the following tips should help you set MSN bid prices for optimal performance.

First of all, it is important to understand that there is a difference of minimum bid price between Google and MSN.  Google’s minimum bid is $0.01 while MSN’s minimum bid is $0.05.

Of course, the most important factor in determining bid price is keyword competitiveness of the sponsored search.  Imagine a scenario that is not all that uncommon, in which more than 10 advertisers are competing for the same keyword. This level of keyword competition will result in an escalation of the bid price quickly in only a few days.

Another important factor to consider when setting the MSN bid price is whether the campaign is Business to Business (B2B) or Business to Consumer (B2C). Google search has a lot more advertisers than that of MSN in the B2B market.   MSN has a good search volume and quality audience, as well as Google’s, in the B2C market.  In this case, MSN’s bid price is often as high as and sometimes higher than Google’s.

Considering these differences between Google and MSN, my recommendation is to set the MSN initial bid price range from 100% to 25% of Google’s.  You can determine the optimal percentage by checking on the number of advertisers between search engine pay per click ads.

If you are managing multiple campaigns on both MSN and Google, a PPC management software tool such as ClickSweeper that allows you to copy campaigns from Google to MSN and set MSN bid price as a ratio, may also be helpful.